Acssel HMS Privacy-Policy
This Privacy Policy explains our policy regarding the collection, use, disclosure and transfer of your data by Acssel Infotech Pvt. Ltd.. and/or its subsidiary(ies) and/or affiliate(s) (collectively referred to as the "Company"), which operates various websites, offline and other services including but not limited to delivery of Data and content via any mobile or internet connected device or otherwise (collectively the "Services"). By Subscribing with individual or company to avail our services, once you choose “Agree” to Terms and Conditions of Acssel software (Acssel Mediserve & Astra), you will be agreeing the Privacy Policy and DPA Policy of the Acssel software. you irrevocably accept all the obligations stipulated in these terms of use and agree to abide by them.
By accessing the Company website or this application or otherwise using the services, you consent to collection, storage, and use of the data that you provide (including any changes thereto as provided by you) for any of the services that Acssel IPL offer. The Company respects the privacy of the users of the services and is committed to protect it in all respects, giving it utmost priority. Before sharing any information representing any third party, it is ideal and recommended to obtain the consent of such third party for disclosure and further processing of such information in accordance with this policy.
i. Online and offline data submission, by filling forms online and providing name, email ID, contacting by SMS, Whats app, chat or mail and providing your contact information;
ii. During Events, trade shows or other marketing activities;
iii. Sharing of billing information such as name, email, mobile and other information with Acssel IPL or Acssel IPL partners;
iv. At the time of product usage and activating license, sharing of Admin ID, serial number etc.
Our Sites use cookies and other technologies to function effectively. These technologies record Data about your use of our Sites, including:
i. Browser and device data, such as IP address, device type, operating system and Internet browser type, screen resolution, operating system name and version, device manufacturer and model, and language/version of the Websites you are visiting
ii. Usage data, such as time spent on the Websites, pages visited, links clicked, language preferences, and the pages that led or referred you to our Websites
iii. Product Usage Data in anonymized form, which in no ways identifies an individual.
a. Advertising and Marketing:
Acssel IPL uses the personal data to provide you with advertising material about products and services tailored to your individual interests, invite you to participate in events and surveys and to follow up with requested products and services.
b. Customer Support:
Acssel IPL may use the data collected to identify you and provide a personalized support across different touch points, where you choose to contact us. To the extent permissible under applicable law, we use your information to:
i. Provide any information and services that you have requested or any applications or services that you have ordered;
ii. Provide, maintain, protect, and improve any applications, products, services, and information that you have requested from us;
iii. Manage and administer your use of applications, products, and services you have asked us to provide;
iv. Provide you with any information that we are required to send you to comply with our regulatory or legal obligations;
v. Detect, prevent, investigate, or remediate crime, illegal, or prohibited activities or otherwise protect our legal rights (including liaison with regulators and law enforcement agencies for these purposes);
However, Acssel IPL will not at any time, without your express consent, supply your information to any third party for the purpose of their or any other third party’s direct marketing purposes.
Acssel IPL may share your information with:
i. Our service providers and agents (including their sub-contractors) or third parties which process information on our behalf (e.g. internet service and platform providers, payment processing providers and those organizations we engage to help us send communications to you) so that they may help us to provide you with the applications, products, services and information you have requested or which we believe is of interest to you;
ii. Acssel IPL Partners that may help us to provide you with the applications, products, services and information you have requested or which we believe is of interest to you;
iii. Third parties used to facilitate payment transactions;
iv. Regulators to meet our legal and regulatory obligations; and
v. Law enforcement agencies so that they may detect or prevent crime or prosecute offenders.
We may share non-personally identifiable information about the use of our website, products and/or services publicly or with third parties. Under no circumstances, Acssel IPL will share any information with any third party for any purpose other than the stated ones, without your express consent.
a. Acssel IPL will take required technical and organizational precautions to prevent the loss, misuse or manipulation of the information shared.
b. Acssel IPL will store all the information so collected, on our secure password protected servers.
c. You acknowledge the fact that data transmitted through internet is naturally prone to insecurity and Acssel IPL cannot guarantee the security of data shared over the internet.
Privacy and Data Protection regulations such as GDPR and CCPA grant you rights that you can exercise over your personal data that the Organization collects and manages. Every Acssel IPL customer shall have the same rights over their personal data.
a. Right to Confirmation and Access: Right to know how personal data is being used by Acssel IPL.
b. Right to Correction: Right to access, update or correct Data residing with Acssel IPL.
c. Right to Data Portability: Right to receive your personal data in a structured, commonly used and machine-readable format. Also, the right to transmit this data to another vendor/company of your choice without hindrance from Acssel IPL.
d. Right to Be Forgotten: Right to restrict or prevent continuing disclosure of Data to Acssel IPL.
e. Right to withdrawal of consent: Acssel IPL will provide you with an opportunity to exit or withdraw consent from processing your data further.
a. Consent
All collected data is subject to your explicit content, made available on or after the date of this Privacy Notice. You can also withdraw your consent at any time. Withdrawing your consent will not affect the lawfulness of any processing Acssel IPL conducted prior to your withdrawal, nor will it affect processing of your Data conducted in reliance on lawful processing grounds other than consent.
b. Retention of Data
When Acssel IPL has no ongoing legitimate business need to process your Personal Information, Acssel IPL will either delete or anonymize it or, if this is not possible, then Acssel IPL will securely store your Personal Information and isolate it from any further processing until deletion is possible.
When Acssel IPL has no ongoing legitimate business need to process your Personal Information, Acssel IPL will either securely dispose your data or archive it with anonymization if it is required to support future communications.
To exercise any of the rights or for sharing any grievance or queries, please write us a mail to infoacssel@gmail.com. Acssel IPL team shall strive to resolve any customer queries or grievances at the earliest possible timeframe, in an amicable manner. This Agreement shall be governed by and construed in accordance with the laws of India.
a. We ensure that all purchases/subscriptions made online will be delivered to you within 48 hours. Once the payment is cleared, an email is automatically sent to your email address with download instructions along with the invoice. We suggest you save the invoice you received in your mailbox.
b. Products/Services once ordered cannot be cancelled except when the purchase/subscription made does not meet customer needs and specifications. The Customer shall then have the option to cancel the subscription or use it until the subscription is active. In such an event, no refund will be done for the purchased subscription.
The software is provided "as is" without warranty of any kind. All express, implied or statutory conditions, representations, and warranties including, without limitation, any implied warranty or condition of merchantability, fitness for a particular purpose, non-infringement, satisfactory quality or arising from a course of dealing, law, usage, or trade practice, are hereby excluded to the maximum extent allowed by applicable law. Neither Acssel IPL nor its licensors shall be liable for your action, or failure to act, in reliance on any information furnished as part of the software. You are solely responsible for maintaining the security of your network and computer systems. Neither Acssel IPL nor its licensors represent, warrant, or guarantee that (a) security threats, malicious code and/or vulnerabilities will be identified, or (b) the content will render your network and systems safe from malicious code, vulnerabilities, intrusions, or other security breaches, (c) every vulnerability on every tested system or application will be discovered, or (d) there will be no false positives.
Acssel IPL and its suppliers’ entire liability and your exclusive remedy shall be at the option of Acssel IPL, either (a) return of the price paid on giving the proof of having removed the software, from all computers where it was loaded, or (b) repair or replacement of the software, that does not meet limited warranty of the company, and which is returned to the supplier with a copy of the proof of purchase/subscription. The limited warranty is void if the failure of the software has been caused by – virus, any other software or process on the computer of the customer, improper use, accident, theft, abuse, or misapplication of the software. Any replaced software will be warranted for the remainder of the original warranty period or 30 (thirty) days whichever is longer
In no event shall Acssel IPL and its suppliers liable for any special, incidental, punitive, indirect or consequential damages whatsoever (including but not limited to damages for loss of profits, loss of confidential or other information, for business interruption, for personal injury, for loss of privacy, for failure to meet any duty including of good faith or of reasonable care, negligence, and any other pecuniary or other loss whatever) arising out of or in any way related to the use of or inability to use the software, or failure to provide support or other services, information and related content through the software, or otherwise arising out of the use of the software, even if the company or any supplier has been advised of the possibility of such damages.
Other than the express, limited warranties set forth above, Acssel IPL expressly disclaim to the fullest extent permitted by law all other representations, warranties, conditions, and guarantees, of any kind or nature whatsoever, whether express, implied, and statutory, including but not limited to any warranties, conditions, or guarantees (i) of merchantability, (ii) of fitness for a particular purpose, (iii) of non-infringement of proprietary or intellectual property rights of any third party, and (iv) arising from custom or trade usage or by any course of dealing or course of performance. You understand and agree that: (1) the utility of a business management computer program decreases as technology evolves and the business environment changes, (2) you are free to decide, and are responsible for deciding, when to upgrade your software, and (3) Acssel IPL disclaims any responsibility to deliver later-released software or otherwise render any customer support services unless included in a service plan that you have paid for in full.
We reserve the right to modify this Agreement, in our sole discretion, at any time. Such modifications may be posted through the Services, on our website for the Services or when we notify you by other means. The Changes shall be periodically intimated to you and your continued use of the Services indicates your agreement to the modifications.
Acssel Software Privacy Policy - Jan 2026
